We collect and analyze certain information about you automatically whenever you use our Services. This information includes the dates and times you access our Services, the features you use, your hardware, operating system, network information, IP address, domain names visited, referring website addresses, the type of browser you use, the content you upload, your posts or comments, language and any other system activity. We also collect and analyze information about your transactions through our Services, including the type of services you requested or received, the date and time for which an order was placed or requested, and the amount charged.
When you use our Services, we and our service providers collect general location information from your device. This location information is used to identify the city and state in which your device is located based on its IP address. This information allows us to provide specific content that varies based on your general location, such as available Restaurant Partners and information regarding delivery.
Whenever specific GPS location is required, we will ask your permission before collecting such location information. Once you have authorized our use of this information, we may collect it automatically through our Services. This precise geo-location information allows us to provide customized services, content, promotional offers, and other information that will be targeted based on your specific location based on your preferences.
You can always disable sharing of specific GPS location on your device by selecting to deny access to this information, however, some features of our Services may not be available without this specific GPS location information.
Whenever you place an order you will provide and we will collect and store your information, such as delivery, billing, and credit card information. The information may include your name, email address, phone number, physical address, as well as demographic information and account information. If you are ordering on behalf of your organization, information we collect may include your name and contact information, your organization’s name, and any other information you choose to provide may also be collected and disclosed for the processing of your order at our discretion.
You will also provide information about your order including restaurant from which you are ordering food, dietary information, food order details, delivery time, location, and recipient information.
Placing an order will also require you to provide payment information. We will limit the collection of credit card information as much as possible and limit its sharing to our credit card processor or ACH account for payment processing to the extent possible.
When placing food orders, you may need to communicate with us and those communication may similarly disclose questions or comments, account information or any other topics you may discuss. We may also collect user content such as reviews, photos, ratings, comments, and feedback regarding your order. This content may be shared publicly on our site or third-party sites or applications at our discretion. We may disclose information regarding location, restaurant, and rating to promote services and share with other users.
Our Restaurant Partners may disclose information to us, which may include contact name, organization name, location information, addresses, website URL, contact information, images and any other information they may choose to provide us. Similarly, our restaurant partners will disclose dietary information, food order details, delivery time, location, and recipient information. We do not control the information they provide us, but we will handle such information as outlined in this policy.
We may collect information about you from third parties. Whenever you access our Services through a third-party we may be granted access to and store certain information from your profile. This information may include your name, gender, profile picture, your likes, reviews, shares, mentions, list of friends, content and other information depending on your settings. You can manage your settings and change the information you share through your third party, or you can avoid using third parties to prevent our access to this information. You may also use a third party to place orders, they may provide us information relating to your purchase or delivery, including your name, phone number, order details, and delivery information. Whenever you use a third party in relation to our Services, we may collect additional information including demographic, contact, and statistical information.
The information we collect from and about you, through all means, including through third parties, may be used for business and operational purposes at our discretion. We use this information to provide, improve, enhance, research, analyze and promote our Services. We use certain information to communicate with you to provide services, facilitate transactions, and for marketing and promotional purposes. We also use this information to provide support, resolve issues and disputes, prevent fraud, and comply with the applicable laws. For certain uses we may share such information with our Restaurant Partners, and third parties including advertisers, promotional partners, sponsors, and others at our discretion. Whenever we do share any information, we use a reasonable standard of care to protect it and may remove personal identifying information when possible.
We will disclose the information we collect about you if required by law if we believe in good faith that disclosure is reasonably necessary.
We may remove personal identifying information when we share information with any third party, including advertisers, promotional partners, and sponsors, at our discretion.
As explained above, we sometimes share information with unaffiliated third parties. This sharing of information may be considered a “sale” in California. If you would like to opt out of our sharing with those unaffiliated third parties you can submit a sale opt-out request by emailing us at:LegalTeam@TheFoodRunners.com
Please note that we do not knowingly sell the personal information of minors under 16 years of age.
Please note that California residents can also use the opt-out mechanism above to exercise your rights under California law which gives you the right to opt out of the sharing of certain categories of personal information.
If you are a California resident, you have additional protections under the CCPA, you can review the current state of the law at the link below: https://oag.ca.gov/privacy/ccpa
Under the law, you can make requests regarding the collection and disclosure of your personal information. Specifically, you have the right to ask us to provide the categories of personal information we collect or disclose about you, sources of such information, purpose for collecting your personal information, third parties that we provide with your personal information. You can ask that we provide you a copy of certain personal information we hold about you, delete certain personal information we have about you, and provide you with information about the financial incentives, if any, that are available.
We will not discriminate against for exercising your rights under the law. Certain information may be exempt from such requests under applicable law. We may follow up with you to verify your identity before processing any request to protect such information. If you would like further information regarding your legal rights or would like to exercise any of them, please contact us at: LegalTeam@TheFoodRunners.com
We take reasonable measures to protect your information against accidental or unlawful destruction, loss, alteration, disclosure, or access. However, no communication is absolutely secure. By using our Services, you acknowledge and accept that we cannot guarantee the security of your information transmitted to, though, or on our Services, and agree that any such transmission is entered into, or completed, at your own risk.
The Food Runners, LLC.
PO BOX 15532
NEWPORT BEACH CA