SOCIAL MEDIA POLICY
The Food Runners Facebook Policy:
The Food Runners Twitter Policy:
TFR Instagram policy:
TERMS AND CONDITIONS
AGREEMENT TO TERMS AND CONDITIONS FOR USE
Please read these Terms of Service (“Terms”) carefully and thoroughly. By downloading, accessing, or using THE FOOD RUNNERS website, or any other products or services (collectively, the “Services”), and any information, text, graphics, photos or other materials uploaded, downloaded or appearing on the Services (collectively referred to as “Content”) you agree to be bound by these Terms. The term “you” or “User” shall refer to any person or entity, which views, uses, accesses, browses or submits any content or material to through the website. Your access to and use of the Services are conditioned upon your accepting and complying with the Terms. If you do not agree to be bound by these Terms you will not be able to use the Services of THE FOOD RUNNERS.
RESPONSIBILITIES AS A USER OF SERVICE
The User agrees by use of the website and/or Service that he will take responsibility for all orders and obligations. Additionally, any orders placed through the use of a phone constitute a verbal agreement and are subject to same rules as written or website orders. Failure to comply will result in breach of contract and User will be liable for all damages arising therefrom. Further any User with a House Account will be responsible for all charges incurred. Failure to compensate The Food Runners for any orders placed through the use of a House Account will result in the User being referred to a collection agency. User will further be responsible for all collection costs arising from efforts to recover unpaid charges.
POLICY GOVERNING USE
By engaging in use of Services you agree to be bound the following terms governing such use. User agrees to be bound to terms governing changes and cancellations of orders. Including, but not limited to, requirement that all orders that all requests for cancellation or changes must be done prior to 5:30PM one work day, not including weekends or holidays, prior to the date of delivery. The FOOD RUNNERS, also reserves the right to substitute order items without prior notice for any reason whatsoever, including but not limited to, the unavailability of an ordered item. Your order will be confirmed by e-mail or fax, it is the User’s responsibility to verify the order and receipt in your Order Confirmation, THEFOODRUNNERS will not be responsible for any errors made by user or otherwise if accurately reflected in the Order Confirmation. If your Order Confirmation is incorrect or you have not received Order Confirmation by 5:30PM on the day prior to your delivery, it is your responsibility call THE FOOD RUNNERS Customer Service Team at (714)-545-FOOD (3663) immediately, as it may not be possible to correct order prior to delivery after this time. Lines are open Monday to Friday 7am to 7pm for queries and advice. If the event that an error in the Order Confirmation arises THE FOODRUNNERS will not be responsible for any delays, errors, changes, alterations, or cancellations that are not confirmed in the Order Confirmation document. Should you need to cancel your order, please do so via theFOODRUNNERS.COM web site or by e-mail before 5:30PM one working day before delivery not including weekends or holidays. If cancellation is requested after this time, the order will be charged in full and delivered as originally agreed upon. If you do not receive an e-mail or fax confirming receipt of your cancellation it will be deemed as not transmitted by you, and we will not take responsibility for failure to cancel your order. All orders will be delivered to the main reception area within your company and a signature might be required for release of order. Any special request for delivery to any other area must be done prior to confirming order. Deliveries can be made Monday to Friday (excluding Public Holidays). If a specific request is made as to time, please make sure to specify your preferred delivery time frame. ALLERGIES: Recipes may change from time to time and therefore we strongly advise you check the ingredients list on the product at time of purchase. PRICES: The Food Runners reserves the right to revise its prices at any time prior to delivery. There is $7.95 driver delivery fee for all the orders. We accept all major credit cards; Master Card, VISA, Discover, Amex; TFR gift cards, and house account, subject to additional terms. Prices are subject to change without notice. The Food Runners reserves the right to revise its prices at any time prior to delivery. There is a driver delivery fee for all the orders and User agrees to submit payment for said fee.
TFR Rewards and Conditions
The Food Runners reserves the right to alter, modify or cancel this program at any time for any reason whatsoever. By using our Rewards Points, you are accepting these terms and conditions. The Food runners reserve the right to terminate or cancel your account and TFR Rewards account if you do not perform any activity on your account for a period of one (1) calendar year. The Food runners can also restrict and limit transfer of TFR Rewards points and points awarded for referrals, we reserve the right to exclude inter-office transfers and awarding of extra points at our discretion. The Food runners will not be liable for lost mail, merchandise or returned email or any consequences thereof. Further, we are not responsible for replacing lost, stolen or mutilated TFR Gift Cards. Any kind of fraud, violation of these terms or abuse related to the accrual or redemption of points will result in immediate forfeiture of all points in the associated TFR Rewards account. Points forfeited for any reason will not be reinstated for any reason to your TFR Account.
Our Rewards are subject to availability. However some rewards are available only during the special period of time and some rewards have limited availability. In the case of item unavailability, listing error, software malfunction or any other event preventing us from completing the order, The Food Runners will void the order and reimburse the associated points back to the member’s account. The maximum amount of points redeemable in one month is 20,000. Visa re-loadable gift cards are non transferable and must be in account users name. The Food Runners Rewards Program is void where prohibited by law. These rules and regulations set forth all the terms of the Program.
LIMITATION OF LIABILITY
You acknowledge that The Food Runners does not guarantee that communications or transactions conducted online will be absolutely secure. You further acknowledge that there may be a system failure that may limit your ability to use the Service on this website. You agree to assume all risk and liability arising from your use of the Service on this website, including, but not limited to, the risk of breach in the security of the communications or transactions you conduct using the Service. THE SERVICE IS PROVIDED “AS IS” AND THE FOODRUNNERS DOES NOT MAKE ANY WARRANTY, EXPRESS OR IMPLIED, AS TO THE SERVICE INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. You are solely responsible for maintaining the confidentiality of your password and personal account, and agree that The Food Runners will have no obligation to protect this information outside of the reasonable measures of security.